Frequently Asked Questions
Questions About Our Research Products?
Welcome to our FAQ section. We’ve compiled answers to frequent questions about ordering peptides for research purposes. For anything else, you’re always welcome to contact us.
What are peptides?
Peptides are short chains of amino acids used in research applications including molecular biology, drug development, and biochemical studies.
Can I use the peptides for human or animal consumption?
No. Our peptides are strictly for research purposes only and are not intended for human or animal consumption, medical, or clinical use.
Can I use the peptides for commercial purposes?
No. The peptides are sold exclusively for research purposes and cannot be used for commercial applications, resale, redistribution, or manufacturing without prior written consent.
How should I store the peptides?
Peptides should be stored according to the manufacturer’s guidelines, typically in a dry, cool, and dark place.
Are your peptides tested for purity?
Yes. Our peptides undergo testing to confirm purity, identity, and composition.
What are the payment options available?
We accept secure payment options available at checkout.
What should I do if I receive the wrong product?
Please contact us immediately so we can review the issue and arrange a replacement or resolution if applicable.
Do you ship internationally?
Not at this time. We will announce international shipping availability if it becomes available.
How long will it take to receive my order?
Shipping times vary depending on carrier, destination, and order processing time.
Can I purchase peptides for personal use?
No. Our peptides are intended exclusively for research purposes only.
Can I return peptides if they are no longer needed?
Returns are generally not accepted unless the product is damaged, defective, or incorrect.
How can I contact customer support?
Please contact our support team through the contact page or at support@solix-labs.com.
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